Return Policy

WE ARE NO LONGER ABLE TO ACCEPT RETURN REQUESTS

MOXXLY RETURN POLICY

We are no longer accepting returns.  June 14, 2019 was the last date for return requests.

Prior Return Policy:

- Only products purchased from moxxly.com may be returned directly to us.

- Moxxly breast pump products are personal use items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the seal in tact.

- Moxxly will accept returns up to 14 days after the day of purchase.

- Moxxly will refund the purchase price plus any applicable sales tax. Moxxly will not cover return shipping costs. All refunds will be made to the original form of payment.

- When you return your Moxxly Flow, a $10 restocking fee will be deducted from your refund amount.

REFUND PROCESSING

Moxxly will process your return and a refund will be made to the credit card used for the original purchase upon receipt of the eligible item. Please allow up to 5 business days after our receipt of the item to process your refund.

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@moxxly.com.